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Title VI Non-Discrimination Policy

Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint.

Overview | Policy | Filing a Complaint | Resources

Overview - Title VI of the Civil Rights Act of 1964

"No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance."

FLEX is committed to complying with the requirements of Title VI in all of its federally funded programs and activities.

Title VI Policy

We are committed to ensuring that no individual is excluded from participation in, denied the benefits of our programs, activities or services, or subject to discrimination on the basis of race, color or national origin as per the Title VI of the Civil Rights Act of 1964, as amended.

Toward this end, our departments and employees are responsible for carrying out the commitment to non-discrimination including the requirements of Title VI. This includes the following:

  • To ensure that the level and quality of transportation services are provided to all;
  • To promote full and fair participation in transportation decision making;
  • To ensure meaningful access to FLEX programs and activities by persons with limited English Proficiency;
  • To identify and address, as appropriate the human health, social, economic and environmental effects of FLEX programs and activities on all populations.

Filing a Complaint

For additional information on our non-discrimination obligations, or if you believe you have been subjected to discrimination under Title VI and would like to file a written complaint with FLEX management, contact:

  • MAIL: Transfort/Dial-A-Ride, 6570 Portner Road, Fort Collins CO 80525
  • Phone: 970.221.6620
  • Fax: 970.221.6285
  • Email:

Download complaint form (PDF): English | Español

Resources